Akram IT Services: Transform Your Firm's Technology Infrastructure

Fully / Partially Managed IT Support

Perfect for firms with existing IT teams who need strategic reinforcement:

• Shared Management Dashboard: Real-time visibility into all IT operations
• Advanced Ticketing System: Direct communication and centralized knowledge base
• Seamless Integration: Our experts work alongside your team, stepping in when needed
• Proactive Monitoring: 24/7 threat detection and network surveillance
• Scalable Resources: Access enterprise-level expertise without full-time overhead

Core IT Infrastructure Services

Perfect for firms with existing IT teams who need strategic reinforcement:

• Network and server management with enterprise-grade architecture and optimization
• Continuous monitoring, load balancing, and performance tuning
• Full device lifecycle management (procurement to decommissioning)
• Mobile Device Management (MDM) with encryption and remote wipe
• Endpoint security, patch management, and hardware refresh planning

IT Security Best Practices

• Multi-factor authentication (MFA) implementation
• Zero Trust architecture design
• Endpoint Detection and Response (EDR)
• Security Information and Event Management (SIEM)

Compliance Frameworks

• FTC Safeguards Rule compliance
• SOC 2 Type II readiness
• NIST Cybersecurity Framework alignment
• GDPR and state privacy regulations

Purpose-Built for Accounting & Finance

• Industry Credentials
• SOC 2 Type II certified operations
• Microsoft Solutions Partner (Digital & App Innovation, Business Applications, Modern Work)
• Deep expertise in financial services regulations
• Proven track record with 100+ CPA firms

Measurable Business Impact

Our clients experience:

• 30% reduction in IT-related downtime
• 40% improvement in system performance during tax season
• 50% faster issue resolution times
• 60% cost savings vs. in-house IT departments

1. Discovery & Assessment (Week 1-2)

• Comprehensive IT infrastructure audit
• Current state documentation
• Pain point identification
• Stakeholder interviews

2. Strategy Development (Week 2-3)

• Technology roadmap creation
• Solution architecture design
• Risk assessment and mitigation planning
• ROI projection and budget alignment

3. Phased Implementation (Month 1-3)

• Minimal disruption deployment
• Parallel system operation during transition
• Comprehensive testing protocols
• User training and documentation

4. Ongoing Optimization (Continuous)

• 24/7 monitoring and support
• Quarterly business reviews
• Performance optimization
• Technology refresh planning

Regional CPA Firm (50+ Professionals)

Challenge: Outdated on-premises infrastructure causing frequent outages during tax season

Solution: Hybrid cloud migration with Azure-hosted applications and Microsoft 365 deployment

• Zero downtime during peak season
• 45% reduction in IT costs
• Remote work capability for entire staff
• Enhanced collaboration and productivity

Boutique Wealth Management Firm

Challenge: Disparate systems creating inefficiencies and compliance risks

Solution: Integrated Microsoft platform with Power BI analytics and automated workflows

• 60% reduction in manual data entry
• Real-time client portfolio visibility
• Improved regulatory reporting accuracy
• Enhanced client service delivery